1. Refund & Payment Terms
- We shall charge you, fees as provided with the respective Program (“Program Fees”) as provided on the Website and in the Program term as amended from time to time.
- The Program Fee shall be payable in advance for the full Program duration.
- Activation of the Program(s) is subject to realization/receipt of the Program Fees.
- The Program is non-transferable to another party.
- All payments made for the Program are non-refundable and non-transferable. The Company shall not be under any obligation to refund any fee, on any ground including on humanitarian ground, if so claimed, on account of any injury. However, we may refund the prorated Program Fees deducting the Program Fees for the period the Program was availed in case of death caused to the Client, the refund shall be construed as waiving of any right to claim by you against the Company.
- Any applicable refund due to payment gateway failure or chargeback will be subject to the terms and conditions of the respective payment gateway.
- Program subscriptions once made / placed, cannot be cancelled for any reason. There shall be no refunds.
2. Electronic Communications
When you visit the Website, or send emails to the Company, you are communicating with the Company electronically. You consent to receive communications from the Company electronically. The Company will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. The Website may be subject to limitations, delays, outages, and other problems that are inherent in the use of the internet, software and other electronic communications. The Company is not responsible for such delays, failures, or other damages that result from such problems.
3. Other Agreements; Software, Services Or Access
Company may provide the Services or access to Website under the terms of a separate agreement between you and Company (each, an “Other Agreement”). Company’s obligations with respect to any service that it makes available to you under any Other Agreement shall be governed by the Other Agreement under which such product or service is provided. However, these Terms and Conditions will also apply unless otherwise provided in the Other Agreement.
4. Entire Agreement
The failure of ours to exercise or enforce any right or provision of the Terms and Conditions shall not constitute a waiver of such right or provision. The Terms and Conditions and any policies or operating rules posted by us on this Website or in respect to the Services constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). Any ambiguities in the interpretation of the Terms and Conditions shall not be construed against us.
5. Governing Law
The Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and Courts in Mumbai, Maharashtra shall have exclusive jurisdiction in case of a dispute.
6. Changes To Terms And Conditions
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of the Terms and Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website or the Services following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
7. Contact Information
Following Person has been appointed as ‘nodal person’ to ensure compliance of the provisions of ‘Consumer Protection Act, 2019’ and ‘Consumer Protection (E-Commerce) Rules, 2020’
Name: Satish Kurapaty
Email: consult@thefitchef.in
8. Nodal Person
If you have any complaints or queries with respect to Services offered by Luke Coutinho Holistic Healing Systems Private Limited through the Website, please feel free to connect with our Customer Care Desk as below
9. Customer Care
Any Questions about the Terms and Conditions should be sent to us at consult@thefitchef.in
Details of our Customer Care are as below:
E-mail: consult@thefitchef.in
10. Grievance Redressal Mechanism
If you have any questions regarding these Terms and Conditions, please email us at consult@thefitchef.in with your queries and we shall endeavour to resolve all your queries.
- Undertaking
I, THE USER OF THE WEBSITE AND/OR SERVICES, BY VISITING, ACCESSING AND USING THE WEBSITE AND/OR SERVICES AGREE AND ACKNOWLEDGE THAT:
I AM A PERSON COMPETENT TO CONTRACT UNDER CONTRACT ACT, 1872
I HAVE READ THE PRIVACY POLICY, TERMS AND CONDITIONS OF THE WEBSITE AND PROGRAM TERMS And HAVE UNDERSTOOD THE CONTENTS OF THE SAME.
I UNDERSTAND THAT FEEDBACK FORMS ARE IMPORTANT PART OF THE PERFORMANCE OF SERVICE/ PROGRAMS ON ME AND I WILL FILL AND SEND THE FEEDBACK FORMS IN TIMELY AND DILIGENT MANNER AND WILL ONLY PROVIDE TRUE AND CORRECT INFORMATION TO THE COMPANY, ANY FAILURE OR DELAY BY ME TO FILL THE FEEDBACK FORMS SHALL BE DEEMED TO BE MY ACCEPTANCE OF THE PERFORMANCE OF THE PROGRAM ON ME.
I UNDERSTAND THAT PERFORMANCE OF PROGRAM IS COMPLETELY DEPENDENT ON MY ADHERENCE TO THE PROGRAM AND SCHEDULE THERETO. I WILL ADHERE TO THE PROGRAM TERMS AND SCHEDULES AND HOLD THE COMPANY HARMLESS OF/FOR ANY DEFICIENCY OR NON-PERFORMANCE OF THE PROGRAM AND/OR SERVICES.